Account or access
Get help signing in, using an invitation or returning to saved progress.
Support
How can we help?
Find help with your account, Resolution, evidence, outcome, documents or a technical problem.
Contact support
Resolution or document
Use the contact form and tell us which Resolution you need help with. Do not include passwords or unnecessary sensitive information.
Technical or accessibility problem
Tell us which page you were using, what you expected and what happened.
Contact support
Email support@leterli.com or use the contact form. We confirm receipt on screen and reply by email. Response times are not yet guaranteed during private beta.
What support can help with
Support can help you use Leterli. It cannot provide legal advice, represent you or decide what action you should take outside the guidance in your Resolution.
FAQ
Is Leterli legal advice?
No. Leterli helps organise information, explain a Resolution and prepare practical next steps. It does not replace independent legal advice.
Who can use the beta?
Only invited beta users can register and sign in. Join Beta requests help administrators decide who to invite next.
Which Resolution is supported now?
The current private beta supports Flight Delay Compensation for England and Wales.
Can I upload evidence?
The current beta records whether evidence is available. It does not yet store uploaded evidence files.