Process overview
Describe the problem
Explain what happened and what you would like the other party to do.
Answer focused questions
Leterli asks only for information relevant to the Resolution.
Add useful evidence
Upload receipts, photographs, agreements, emails or other supporting material.
Review your position
See what the available information may mean and what remains uncertain.
Continue the matter
Add replies as they arrive and keep the next action up to date.
You remain in control
Review your answers, add evidence later, leave and return, or archive a Resolution when it is no longer active.
What Leterli does not do
Leterli does not represent you, communicate with the other party without your instruction or guarantee that a claim will succeed.